Policies on Extra Play

Singles bookings are guaranteed for a minimum duration of one hour and doubles bookings for 1.5 hours. If you happen to end up with extra time after your booking, we are happy to have you extend your playing period for a maximum of 1/2 hour without any additional charges. If you finish your play and want to continue playing on another open court, we require that you go into the office to determine the availability and we will book your names to hold the court. This does require a second booking.

Please Note: If you arrive early for your game and the court is open, you may ask the staff member on duty to start a maximum of 10 minutes early but showing up well in advance of your booking time in order to get extra play in not permitted, nor is booking your court in such a way that it creates a trapped 1/2 hour before your start time. (For example, booking your court at 8:30 am when the Club opening time is 8:00 am)

Getting extra time is not a guarantee and should not be the expectation, especially at busier points in the season. We ask for your cooperation by avoiding making a booking that intentionally creates extra time for your match, as this very often blocks out other members from getting a court.

Booking Before and After Lessons and Events.

There are certain lessons and club events that are pre-booked at the same time each week. Please refrain from booking in such a way that it creates a 1/2 hour of unused court time. Starting your booking at 6:30 for example when a clinic ends at 6:00 or booking singles at 3:00 when the clinic begins at 4:30. Similarly, if there are two hours of open court time between bookings, try not to book right in the middle. This will only result in a phone call from the desk asking if you can move your booking.
There are some specific booking patterns throughout the week that we will use as examples:
Joshua Creek is a private tennis and golf facility located in Oakville close to the Mississauga border. We offer year round tennis, a full schedule of adult and junior lessons and an exciting multi-sport summer camp program.

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